Business

Conferences

Events

What is the venue hire cost for Lumiere Underwood's Events spaces, and what does it include?

Venue hire for the Events spaces (including Underwood Lofts) is £4,950 + VAT for up to 8 hours on a weekday. The cost includes use of the New White Loft, New Victorian Loft, and the Chalet, tables and chairs, soft furnishings as pictured, and wifi up to 300mbps. Extra hours are charged at £320 per hour + VAT, available from 7am to 11pm.

What are the capacity limits for Lumiere Underwood's Events spaces, and how do they vary by layout?

Capacity varies: the New Victorian Loft accommodates 160 theatre style, 140 cabaret style, or up to 180 standing; the New White Loft holds 120 theatre style, 90 cabaret style, or 130 standing. The full Underwood Lofts (New White Loft, New Victorian Loft, and the Chalet) are suitable for events up to approx. 160 guests theatre style or 180 standing.

Are there minimum hire durations or restrictions on event timings and days?

The minimum hire period is typically a full-day (8-hour) slot, with hours available from 7am to 11pm. There are no hourly rates; only full or extra hours as noted. Weekday (Monday–Friday) bookings use the full day rate; Monday or Friday hire may be available at a reduced rate if your event is flexible. No evidence of seasonal or weekend surcharges is provided.

What catering options and costs are available, and are there mandatory charges?

In-house catering options include breakfast from £8.90pp+VAT, lunch from £19.99pp+VAT, working sandwich platters from £12.90pp+VAT, and unlimited refreshments from £8.90–£15.90pp+VAT (per half day, depending on package). A mandatory 10% service charge applies to final catering costs. Self-catering is permitted but incurs a charge of £12.90pp+VAT. Alcohol and additional drink packages are available; specific prices are listed per event quote.

What AV facilities are available, and what are their costs?

Available AV equipment includes 85-inch Smart TV screens at £275 + VAT each, microphone and PA systems at £90 + VAT each, stage pieces (1m x 2m) at £125 + VAT, lecterns at £25 + VAT, and presentation clickers at £10 + VAT. AV costs are added per item as needed for your event.

What are the procedures and timelines for booking an event?

Booking requires written confirmation and a signed contract, sent via DocuSign. Once you confirm by email and sign digitally, your hold is converted to a booking. For issues with e-signature delivery (e.g., masked emails), communicating directly with the venue helps ensure smooth processing. Timelines are not fully stated—there is no listed deadline to return contracts, but prompt signature is necessary to confirm.

Are there any mandatory or surprising charges to account for in budgeting?

Mandatory charges include venue hire plus VAT, catering if taken in-house including a 10% service charge, and any AV items requested. Self-catering incurs a per-head fee of £12.90pp+VAT. If opting for additional event hours, these are charged at £320/hr+VAT for the main spaces. No additional security, cleaning, or cloakroom fees are explicitly listed in the provided material.

Are external suppliers or caterers permitted, and are there approval steps or fees?

Bringing in external caterers is allowed for events, but a self-catering charge of £12.90 per guest plus VAT is applied. There is no mention of additional approvals required for external vendors beyond this fee; specifics on required documentation or insurance are not provided.

What restrictions or prohibitions apply to use of the Events space (e.g., setup/packdown, late access)?

Events can only take place within venue operating hours (7am–11pm). Setup and pack-down must be arranged within booked hours, unless extra hours are purchased. Late-night events beyond standard hours are not mentioned as permitted. There are no specific prohibitions on use of AV or decor mentioned, but major room turnaround on consecutive days may be restricted due to large events requiring advance setup.

Is car parking or step-free access provided?

The venue provides cycle storage facilities and is fully refurbished with wheelchair-friendly bathrooms and step-free access via two passenger lifts. Car parking is not mentioned as available.

Are there special rules regarding consecutive or adjacent bookings?

If there is a large event the day before or after your event requiring setup or pack-down, your booking may not be accepted for those dates due to space being held for event preparation. This restriction is enforced for significant install or strike requirements.