Business

Conferences

Events

What is the hire fee for Lumiere Underwood’s Business space, and what does it include?

The base hire fee for all of Underwood Lofts (including New White Loft, New Victorian Loft, Chalet, and Palm Room) is £5,350 + VAT for up to 8 hours on a weekday. The hire includes exclusive use of 5,850 sq ft, event furniture, soft furnishings, wifi, and natural daylight throughout all spaces. Shorter hire periods and hourly rates are not available; only full-day packages are offered.

What are the capacity limits and seating options for business events?

The Business space can accommodate up to 160 people in theatre style, 140 in cabaret style, or up to 180 standing. Seating layouts are flexible and can be arranged for cabaret, theatre, boardroom, or workshop configurations as required.

What are the available times for hiring the Business space and can you extend beyond standard hours?

Standard full-day hire allows access for up to 8 hours, typically between 8:00 am and 6:00 pm, with setup allowed from 7:00 am and the latest event end at 11:00 pm. Extra hours are charged at £160 + VAT per hour.

Are there mandatory additional costs beyond the venue hire fee?

Catering is not included in the venue hire fee and will incur additional charges based on package and attendee numbers. A 10% service charge is applied to all catering totals. AV equipment such as screens (£275 + VAT each), microphones/PA (£90 + VAT each), and other extras are also charged in addition to venue hire.

What catering packages are available and what are their prices?

Unlimited tea, coffee, apple juice, and biscuits are £11.90 + VAT per attendee per half-day. Adding soft drinks increases this to £15.90 + VAT per attendee. Breakfast starts at £8.90 + VAT per person, lunch from £19.99 + VAT per person, and buffet or dinner packages can be tailored; all are subject to a 10% service charge.

Can I bring in my own caterers or self-cater?

Self-catering is permitted but incurs a surcharge of £12.90 + VAT per attendee. Bringing in external caterers may be allowed, but specific approval steps or further fees are not detailed in the current information.

Is AV equipment included or are there additional fees?

AV equipment such as 85-inch Smart TV screens (£275 + VAT each), microphones/PA systems (£90 + VAT each), lecterns (£25 + VAT), clickers (£10 + VAT), and stage pieces (£125 + VAT) must be added to your booking at the listed rates. These are not included within the standard venue hire.

What is the booking process, and how are contracts and payments handled?

Bookings are confirmed via DocuSign contract. After receiving your requirements, Lumiere Underwood will send a formal contract for review and electronic signature. Standard practice is to email directly if there are issues with email masking or DocuSign delivery. Payment timelines and deposit requirements are not specified in the available details.

Are there any specific date restrictions or days when hire is not possible?

Availability varies and some dates may be unavailable due to existing bookings or setup requirements for large back-to-back events. Peak demand is seen mid-week; Mondays and Fridays may offer greater availability and potentially lower costs. Weekend bookings are allowed but only as full-day hires at published rates.

Are there any unusual fees or service charges that should be anticipated?

A 10% service charge is applied to all catering costs. AV equipment, extra hours, and self-catering surcharges are charged as detailed above. No security deposit, cleaning fee, or corkage fee is specified, but absence of information does not guarantee these do not apply.

Are there restrictions on event types or prohibited activities?

No explicit restrictions or prohibited activities are stated for business use. However, all events must fit within the physical capacity and operational timings outlined, and approval may be required for certain types of third-party suppliers or unusual event setups.

Is WiFi included, and is the venue accessible to guests with disabilities?

Ultrafast WiFi (up to 300mbps) is provided free of charge throughout all spaces. The venue is DDA compliant and wheelchair accessible, with two passenger lifts providing access to all areas.